Through ongoing field contact, provides support to and services existing customer base within an assigned territory. Additionally, performs account development activities in support of sales and product growth objectives.
Achieves budgeted territory growth through execution of territory and key account plans
Builds strong relationships with and assures optimum customer satisfaction within the territory
Provides detailed sales call reports along with month end activity summary to Director of Sales, National Accounts, providing visibility on sales and customer satisfaction within the assigned area
Gathers and records account contacts and data, updates as necessary and maintains detailed history on customers
Attends and participates in customer events, sales meetings and Distributor/Dealer meetings.
Develops and maintains knowledge base of industry trends, competitive companies and their product and service offerings
Acts as company and product advocate
Manages daily customer support functions for assigned accounts
Makes and keeps regularly scheduled customer service appointments with assigned accounts, with a goal of meeting with each assigned account at least monthly; effectively responds to ad-hoc customer support needs
Achieves or exceeds established sales growth goals
Performs other duties that may be assigned
Education and/or Work Experience Requirements:
Bachelor’s Degree from an accredited college or university or equivalent experience.
Preferred Experience & Skills:
Must be dynamic and energetic
1 year of sales experience in a B2B industry
Proficient in MS Office applications, specifically Excel and Word.
Certificates, Licenses, Registrations:
Valid driver’s license with good driving record.
50% travel is expected in this position.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; and sometimes climb or balance. No heavy lifting is required while performing the job duties of this position.